For small and mid-sized businesses, managing IT internally can be a costly, unpredictable burden that pulls focus from your core goals. At iTech Atlanta, our managed services offer a smarter solution—comprehensive IT support tailored to your needs. Here’s why outsourcing to a managed services provider (MSP) is the better choice over hiring an internal IT person:
Summary: Save money with a flat fee instead of paying for an employee’s salary, benefits, and more.
Hiring an in-house IT professional comes with a hefty price tag that goes beyond their salary. You’re also responsible for benefits like health insurance and 401k, payroll taxes, workers’ compensation, and ongoing training to keep their skills up to date. For a qualified IT professional, these expenses can quickly add up to $80,000 to $100,000 per year—for just one person with limited expertise. Managed services provide a full team of IT specialists at a predictable monthly rate, often costing less than a single employee’s total compensation. There are no unexpected expenses, and unlike an in-house hire, our team doesn’t take vacation or sick days, ensuring continuous coverage without added overhead.
Summary: Gain a team with broad skills instead of one person’s narrow experience.
Most internal IT hires for small businesses bring limited experience—typically less than five years, often centered on basic desktop support. They rarely have exposure to advanced technologies like VLANs, virtualization, or multi-site system management, which are critical for growing companies. With managed services, you access a team of specialists with a wide range of skills, covering everything from desktops and servers to complex networks and security. At iTech Atlanta, our team’s 100+ years of combined experience includes managing 1,000-user Microsoft Exchange environments and replicating virtual setups across the country for high availability. You get a depth of expertise that eliminates gaps and ensures every IT challenge is met with the right solution.
Summary: Count on consistent service without the risk of staff leaving.
Hiring an internal IT person introduces a significant risk: turnover. On average, IT employees stay in a role for just 2-3 years. Once they’ve learned your business and mastered your systems, they often leave for better pay, perks, or a change of pace—leaving you with knowledge gaps, recruitment costs, and the challenge of finding a suitable replacement while your operations suffer. Managed services eliminate this uncertainty. With iTech Atlanta, you have a dependable team that’s always there, with no interruptions. We’ve been serving clients for over two decades, some for more than 20 years, providing the kind of stable, long-term support your business can rely on.
Summary: Free up your time by letting pros manage your tech.
Running IT in-house doesn’t just drain your budget—it drains your focus. When you’re dealing with tech issues, training staff, or managing outages, you’re not focusing on growing your business. An internal IT person also has access to sensitive data—financials, HR records, and more—whether they seek it out or not, which can entangle them in office dynamics and create distractions. With managed services, you offload these responsibilities to experts who prioritize your technology, not your internal affairs. At iTech Atlanta, we focus solely on keeping your IT infrastructure running smoothly, so you can dedicate your energy to what matters most: your company’s success.
Summary: Get cost-effective, expert, reliable IT support that lets you focus on growth.
Outsourcing your IT to a managed services provider isn’t just about avoiding the downsides of an internal hire—it’s about gaining a strategic advantage. You benefit from cost-effective support, a team of specialists, consistent reliability, and the freedom to focus on your business goals. At iTech Atlanta, we’ve seen companies thrive by letting us handle their IT challenges, allowing them to grow without the burden of technology management.
Ready to see what you get with Managed Services with iTech Atlanta?
Skip the hidden costs of internal IT—like benefits, taxes, and training.
Hiring an in-house IT person isn’t just about their salary. You’re also paying for extras that add up fast. Managed services give you a full team for a predictable price, saving you money over time.
Get a team with diverse skills, not just one person’s limited experience.
Most internal IT hires have a few years of experience and miss out on advanced tech. With managed services, you tap into a range of expertise—think desktops to complex networks—without the gaps.
Avoid the chaos when IT staff leave every few years.
Internal IT people often jump ship every 2-3 years, leaving you scrambling. Managed services mean a steady team that’s always there, no disruptions.
Let experts handle tech so you can focus on what you do best.Focus on your core business, we’ll handle the technology.
Managing IT in-house pulls you away from your real priorities. Hand it off to pros and keep your energy where it belongs—growing your company.
