If you are a Postpay customer, you may be entitled to a discount if you are and remain connected to an organization that has an agreement with us. If your discount is not made through a national discount program, we may occasionally share with your organization certain information about your service (including your name, wireless phone number and total monthly fee) to ensure that you are still eligible. We may adjust or remove your discount in accordance with your organization`s agreement with us and remove your discount if your right to participate expires or your contract term expires. In any case, this will not have a major negative effect on you. You may be able to transfer or “carry” your wireless phone number to another network operator. If you wear one of our numbers, we will treat it as if you asked us to cancel your service for this number. Once the porting is complete, you cannot use our service for this number, but you remain responsible for all charges and charges until the end of this billing cycle, just like any other cancellation. If you are a prepaid customer, you are not entitled to a refund of a balance in your account. If you send us a number, please note that we cannot provide certain services immediately, such as. B 911 location services.